BLACKSTONE, MA – October 7, 2026 (STL.News) A Massachusetts ice cream shop owner has turned a blunt defense of his teenage employees into a viral national conversation about customer behavior, workplace respect, and how much abuse young workers should be expected to tolerate in the name of customer service. Coldstuff Ice Cream in Blackstone, Massachusetts, drew widespread attention after co-owner Dave Forgit posted an expletive-filled message on Facebook telling customers to stop yelling at his employees. The message came after what the owners described as repeated incidents involving customers treating young employees disrespectfully. Many of the workers are
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